The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Copyright
  • All content including product names appearing on this Web site is the Trademarked property of:


    Copyright © 2017-2018 FloorCareMD. All rights reserved. As a user, you are authorized only to view, copy, print, and distribute documents on this Web site so long as (1) the document is used for informational purposes only, and (2) any copy of the document (or portion thereof) includes the following copyright notice: Copyright © 2017-2018 FloorCareMD. All rights reserved.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. FloorCareMD and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if FloorCareMD believes that customer conduct violates applicable law or is harmful to the interests of FloorCareMD and its subsidiaries.

    Phone  800-344-7572

  • Shipping & Delivery
  • FloorCareMD ships merchandise to locations within the Continental United States from two plants. The risk of loss of product and title for any and all merchandise ordered on this Web site or through FloorCareMD and/or it's employees pass to you when the merchandise is delivered to the shipping carrier.  Buyer can file a claim with the shipper for any Damaged/Missing deliveries. FloorCareMD will assume NO RESPONSIBILITY for damages, late or missing deliveries made by shipping companies.

      Link for filing claims with FedEx. 

    FloorCareMD makes no guarantee of delivery by date or time since we use outside delivery services such as FedEx and several freight carriers for larger orders.   Fed Ex orders made before 11:00am EST are shipped the same day except for Hazmat DG items (Bonesaw, Scalpel and I.C.U.).   DG requires FedEx to pick up the item(s). Items odered on a Friday during winter months, if temperatures are below freezing, will ship the following Monday to prevent freezing over the weekend. 

    No discounts will be made available for smaller orders sent out by FedEx.  Discounts for orders of 10+ pieces only.

    All small quantity orders will be delivered by FedEx. Larger (palleted) orders are shipped using one of our qualified independent freight companies.  Additional shipping costs may occur if you are unable to remove heavy items from the delivery truck and/or need a lift gate or inside delivery.  Residential and Secured/Gated deliveries may have additional shipping charges.  No Exceptions.

    Cancelled orders subject to a 15% restock and process fee.

    Continental United States deliveries only. 

    ER products, Scalpel stripper, Antidote finish and Carpet cleaning products are shipped from different location and cannot be shipped together with our other products.